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{"assistant_reply":"Got it\u2014\u201c {"assistant_reply":"Got it\u2014\u201cthey\u2019re not convinced\u201d most closely matches **A) They don\u2019t understand what you offer/pricing**.\n\nIs that the closest? Reply **A**, or if you meant something else, tell me which of these is closest: **B** (confusing inquiry path) or **C** (response time too slow).","confidence":0.62,"context_ref":{"dedupe_key":"ctx:9645b0f20bf9","event_id":"evt_b249f353924e","kind":"episode_context_built"},"meta":{"episode_id":"ep_e10ea7ea0d2e","model":"gpt-5.4-nano","prompt_version":"v9_agentic","response_mode":"action_plan","selected_action_types":[],"selection_confidence":0.62,"temperature":0.15,"thread_id":"thr_61116ac967a08d1f07","trace_id":"trace:thr_61116ac967a08d1f07:evt_1eab19c38eea","trigger_event_id":"evt_1eab19c38eea","turn_id":"turn_evt_1eab19c38eea","user_text":"D) they're not convinced"},"notes":["investigation_intent_summary=User is clarifying/continuing their previous response about why people don\u2019t inquire/book; they indicated \u201cD\u201d but also said \u201cthey\u2019re not convinced,\u201d and we need to map that to the closest option (A/B/C) so we can proceed with the next step.","reasoning_terminated=finalized"],"proposed_actions":[],"proposed_links":[],"questions":["Is \u201cthey\u2019re not convinced\u201d closest to A (don\u2019t understand offer/pricing), B (confusing inquiry path), or C (response time too slow)?"],"response_mode":"action_plan","summary":"Resolve the missing mapping from the user\u2019s \u201cD\u201d to A/B/C so we can identify the most likely bottleneck and move forward.","workflow_goal":"Resolve the missing mapping from the user\u2019s \u201cD\u201d to A/B/C so we can identify the most likely bottleneck and move forward.","workflow_steps":[]}... |