| payload |
{"episode":{"actions":[],"appr {"episode":{"actions":[],"approval_ids":[],"completed_at":null,"created_at":"2026-04-10T10:48:45.905794Z","errors":[],"event_id":"evt_1eab19c38eea","events":[{"at":"2026-04-10T10:48:45.905805Z","data":{"event_id":"evt_8c343e5b4589","thread_id":"thr_61116ac967a08d1f07","turn_id":"turn_evt_8c343e5b4589"},"kind":"created"},{"at":"2026-04-10T10:48:53.315444Z","data":{"primary_len":312,"secondary_len":null},"kind":"notified"},{"at":"2026-04-10T10:49:54.910756Z","data":{"event_id":"evt_af990c352507","thread_id":"thr_61116ac967a08d1f07","turn_id":"turn_evt_af990c352507"},"kind":"continued"},{"at":"2026-04-10T10:50:05.629509Z","data":{"primary_len":239,"secondary_len":null},"kind":"notified"},{"at":"2026-04-10T10:50:36.511677Z","data":{"event_id":"evt_1eab19c38eea","thread_id":"thr_61116ac967a08d1f07","turn_id":"turn_evt_1eab19c38eea"},"kind":"continued"}],"id":"ep_e10ea7ea0d2e","notes":[],"pending_id":null,"router":{"confidence":0.55,"followup_question":null,"needs_followup":false,"normalized_text":"","trace_id":null},"source":"slack","stage":"created","summary":{"applied_types":[],"approval_ids":[],"headline":null,"last_primary_text":"I don\u2019t know what you meant by \u201cD\u201d from your last message.\n\nQuick fix: which is closest?\nA) They don\u2019t understand what you offer/pricing\nB) Inquiry path is confusing (website/DM/booking)\nC) Response time is too slow\n\nReply with A, B, or C.","last_secondary_text":null,"pending_id":null},"thread_id":"thr_61116ac967a08d1f07","transcript":[],"triage":null,"updated_at":"2026-04-10T10:50:36.511687Z","user_label":"U080CUSS45P"},"episode_id":"ep_e10ea7ea0d2e"}... |